Frequently Asked Questions

What is Go2.art?

We created Go2.art for artists, galleries, nonprofits, arts organizations, theatres, festival organizers, museums, concert promoters — basically any person or organization related to the arts. The idea was to create a hub where people can access all the tools they need to design for and promote their brand or events, all in one convenient place.

Can I use Go2.art even if my use isn't art-related?

Of course! As long as you don't mind having Go2.art as part of your link identity, everyone is welcome to use the service. You may find some of the tools aren't relevant to your interests, but we don't mind if you don't mind.

What is the Artist Directory?

The Artist Directory is a browsable listing of Go2.art members who have set their profile to public. Click through to any artist's public profile page to see their work and links.

Does Go2.art use AI?

Nope. We're running on good old-fashioned PHP and JavaScript.

Why isn't this site full of ads?

Because we hate ads. We are members too and we don't like using ad-cluttered websites. As long as we can afford it, this service will be ad-free and freely available — because we remember when the internet was cool and had neat things to explore, and we want to do our part to keep that dream alive.

How does Go2.art use my information?

Your user info and links are stored in a database on our server. We do not share this information with anyone (unless legally obligated — for which the bar is high) or sell it to third parties. You can request that your data be deleted in your account settings. Note that doing so will permanently remove all your links and data.

What tools are available?

Currently available: Shortlinks & Quicklinks, QR code generator, Image Editor, Frame Room (frame and mat your artwork, then share to the community gallery), Random Draw (fair random draws for contests and events), Random Number (quick number picker), and ArtQuest Studio (gamified quests and rewards — free for everyone). More tools are in development, including a Library Checkout System. We also partner with Bubo Social for social media scheduling.

What is ArtQuest Studio?

ArtQuest Studio is our gamified community system, free for every member. Complete quests by using tools, sharing your work, and participating in the community to earn Studio Coins and Achievement Points. Use your coins to unlock rewards and decorate your own virtual art studio. The more you create and share, the more your studio grows.

What is the Frame Room?

The Frame Room lets you frame and mat your artwork digitally — choose from a variety of frames, mats, and wall textures, preview how your piece looks, and download the result. You can also submit framed pieces to the community gallery for others to browse.

What is the Image Editor?

The Image Editor lets you crop, rotate, adjust brightness, contrast, saturation, and more, apply filters, and download your edited photo — all in the browser with no app download needed. It handles HEIC, JPG, PNG, and WebP natively. Vignette Lite members and above can use the full editor and save photos directly to their profile gallery.

What are Shortlinks?

Shortlinks are redirect links that turn long, ugly URLs into shorter, prettier ones — like go2.art/Y5GX. We offer two varieties: Shortlinks and Quicklinks.

What are Shortlinks best used for?

Shortlinks are great for printed posters and signage, recurring events, exhibit guides, artist portfolios, public art maps, and more. Not only are they easier to write down and remember than long URLs, they also let you update the linked destination without reprinting your materials. Perfect for business cards and brochures.

Do Go2.art Shortlinks and Quicklinks expire?

No... Shortlinks remain active in perpetuity (or at least as long as our servers exist), but they will break if the original website they link to disappears. Broken Shortlinks in your account can be fixed by editing their destination, effectively allowing them to last forever.

...and yes. Quicklinks are temporary Shortlinks that only last 30 days. These are meant for one-time events or announcements you don't need to keep or reuse. Analytics are disabled and you can't edit them, but they don't count toward your free Shortlink limit.

Why don't Quicklinks last forever too?

We don't have unlimited database storage, so untracked links are purged 30 days after creation to keep the database clean. If you need permanent links you can manage and edit, use Shortlinks instead.

How do Link Bundles work?

Users who need more links may purchase Link Bundles from our Shop that provide additional permanent links tied to your account. You can use them yourself or gift them to other users. You can also earn them through community events and by sharing your Join Code with friends.

Do Link Bundles expire?

No. They don't expire or fall off your account. Link Bundles are forever — or as long as we exist, whichever is longer.

What is Vignette Membership?

Vignette is our membership program that unlocks additional tools and features. There are three tiers:

Vignette Free — included with every account. 5 permanent Shortlinks, unlimited Quicklinks, 5 QR code slots, basic click analytics, Frame Room access, public profile page, artist directory listing, full ArtQuest Studio access, and Join Code rewards.

Vignette Lite 🖌️ — $8/mo (or $79/yr). Everything in Free, plus unlimited Shortlinks and QR codes, advanced image editor with drawing tools and gallery saves, advanced QR styling and logo overlay, +200 Studio Coins every month, 10% bonus coins & AP on rewards, 10% shop discount, and a Paintbrush profile badge.

Vignette Pro 🎨 — $13/mo (or $109/yr). Everything in Lite, plus personal @go2.art email address, mailing list tools, +500 Studio Coins every month, 15% bonus coins & AP, 15% shop discount, exclusive Pro Studio drops, and a Palette profile badge.

What is a @go2.art email address?

Vignette Pro members can claim a personal @go2.art email address — like yourname@go2.art. It's a forwarder, meaning any mail sent to it gets delivered straight to your account email inbox. It's a clean, art-world-appropriate address you can put on business cards, submissions, and anywhere else you want to look the part. The address name is permanent once claimed, and it automatically stays in sync if you update your account email.

If I pause my Vignette membership, what happens to my links?

All Shortlinks you created while on a paid Vignette plan will remain in your account even if you pause. You won't be able to create new ones if you're over the basic limit, but you can always purchase or earn Link Bundles if you want more without re-subscribing.

If I pause my Vignette membership, what happens to my @go2.art email address?

Your @go2.art address will be disabled while your membership is inactive — mail sent to it won't be forwarded. Your address name is reserved and won't be reassigned to anyone else. When you reactivate your Pro membership, forwarding picks back up automatically. If you'd like your address permanently removed, contact support.